FAQ - Frequently Asked Questions about Invicta Neosen

Invicta Neosen Features

How hot will my Invicta Neosen be?

The Invicta Neosen stove model features double combustion, sealed combustion, and a clean glass system.

Its optimal operating power (nominal with 75% efficiency) is 6 kW, and according to Invicta's estimate, it can heat an area of between 30 and 70 square meters. At maximum operating power, it reaches 9 kW.

What does it mean that my Invicta Neosen has double combustion?

The double combustion of the Invicta Neosen model is an additional supply of preheated air in the upper part of the combustion chamber that allows the burning of all the particles that have not burned in the area where the fuel is located and which - in an appliance that did not have this system - would be ash, soot into the tube or emissions of particles into the atmosphere.

This over-oxygenation produces a burning of all these particles of material that would normally be waste.

Visually, we observe an additional, beautiful flame, which will translate into greater heat output with lower fuel consumption—that is, greater efficiency. The efficiency figure measures the burning effectiveness.

A stove with double combustion is more ecological, respectful of the environment due to its lower level of emissions and lower fuel consumption.

What advantages does the external air intake on my Invicta Neosen offer?

In a sealed stove with an external air intake, the combustion air is drawn directly from outside the house. This maintains its oxygen level.

Furthermore, it eliminates the need for ventilation to refresh the air. In addition, it largely reduces interference from other drafts inside the house, such as those caused by the kitchen extractor fan.

Advice for installing my Invicta Neosen

You can call us and we will explain to you or your trusted builder all the details and requirements for a correct installation.

We can also advise you on the flue gas extraction pipe, as well as provide you with a quote and supply it with a special discount.

As our customer, you benefit from a 10% discount on the prices you will see on our pipe website expochimeneas.com/tienda.

During installation and use, you can count on the support and advice of our specialists through telephone contact, email or WhatsApp.

Invicta Warranty and Expochimeneas Extended Coverage

What coverage does the Invicta manufacturer's warranty offer?

Invicta warrants that the cast iron or steel exterior parts of the product are free from defects in materials or workmanship. This warranty covers a period of 2 years from the date of purchase.

The Invicta warranty does not cover repair or replacement of parts subject to normal wear and tear, such as combustion plates, grates, smoke deflectors, interior parts exposed to the fire, and moving parts like handles or knobs. The warranty also does not cover broken glass or wear and tear on door and glass seals.

You can view the full text of the Invicta warranty at the following link.

What is the Expochimeneas extended warranty?

Although the manufacturer provides the legal warranty, purchasing from Expochimeneas offers a range of additional advantages and services. These include handling claims directly with manufacturers and providing preferential terms on out-of-warranty replacement parts. Contact a sales advisor for more information.

Offers, special discounts and financing

How to pay for Invicta Neosen at Expochimeneas?

You can pay by bank transfer or credit card through our secure payment gateway

Payment via PayPal or cash on delivery is not accepted.

Can I get a discount?

You can request an Invicta Neosen discount or gift voucher from the following form

Can I finance the purchase of my Invicta Neosen?

All offers are valid for cash payment (bank transfer or credit card).

You can finance Invicta Neosen for up to 12 months interest-free. This interest-free financing cannot be combined with any other offer or discount.

Shipping and delivery times

What is the delivery time for Invicta Neosen?

We do not have Invicta Neosen in stock in our own warehouse. Availability will depend on the manufacturer, Invicta. Please call us or fill out the form and we will provide you with the estimated delivery time.

Are there shipping costs if I buy Invicta Neosen at Expochimeneas?

Shipping of Invicta Neosen is free to any point in mainland Spain.

Shipping to the Balearic Islands is quoted on a per-order basis. The cost varies depending on the weight and volume of the material, as well as the destination island.

Other destinations (Portugal, France and other European Union destinations): please inquire

Will I be able to track my order?

Once your order leaves our warehouse, we will send you the shipping information so you can track it with the agency and confirm the delivery details with them.

The specific delivery time of the order from when it leaves our warehouse depends largely on the transport company and the location of the destination; we can track it for you if you request it.