FAQ - Frequently asked questions about ILD Jotul 12 ECO

Features of ILD Jotul 12 ECO

How hot will my Jotul ILD 12 ECO get?

The ILD Jotul 12 ECO stove model has sealed combustion

Its optimum power (nominal with a 77% efficiency) is 9.2 kW and, according to ILD by Jotul's estimate, it is capable of heating an area of between 20 and 128 square metres.

What advantages does the external air intake of my ILD Jotul 12 ECO offer?

In a sealed stove with an air intake connected to the outside, the combustion air is taken directly from outside the home. In this way, its oxygenation level remains intact.

In addition, the need to ventilate to renew the air is avoided. In addition, we largely eliminate interference that other air currents can generate inside the house, such as those caused by the kitchen extractor fan.

Advice for the installation of my ILD Jotul 12 ECO

You can call us by phone and we will explain to you or your trusted bricklayer all the details and requirements for a correct installation.

We can also advise you on the smoke extraction pipe, as well as provide you with a quote and supply it at a special discount.

As our customer, you benefit from a 10% discount on the prices you will see on our pipe website expochimeneas.com/tienda.

During installation and use, you can count on the support and advice of our specialists through telephone contact, email or WhatsApp.

ILD warranty by Jotul and extended coverage Expochimeneas

What coverage does the warranty offered by the manufacturer ILD by Jotul have?

ILD by Jotul guarantees that the cast iron or steel exterior parts of the product are free from material or manufacturing defects. This guarantee covers a period of 2 years from the date of purchase.

The ILD by Jotul warranty does not cover the repair or replacement of parts subject to normal wear and tear, such as combustion plates, grates, smoke deflectors, interior parts with fire and moving parts such as handles or knobs. The warranty also does not cover broken glass or wear and tear on door and glass cords.

You can view the full text of the ILD by Jotul guarantee from the following link.

What is the Expochimeneas extended warranty?

Although the legal guarantee of the product is provided by the manufacturer, buying at Expochimeneas benefits from a series of advantages and added services. Management of incidents with manufacturers, advantageous conditions for the acquisition of spare parts out of warranty. Ask a sales advisor for information.

Offers, special discounts and financing

How to pay for ILD Jotul 12 ECO at Expochimeneas?

You can pay by transfer or credit card through our secure payment gateway

Payment by Paypal or cash on delivery is not accepted.

Can I get a discount?

You can request a discount coupon or gift ILD Jotul 12 ECO from the following form

Can I finance the purchase of my ILD Jotul 12 ECO?

All offers are valid for cash payment (transfer or credit card)

You can finance ILD Jotul 12 ECO for up to 12 months without interest. Free financing is not compatible with any other offer or discount.

Shipping and delivery times

What is the delivery time for ILD Jotul 12 ECO?

We do not have ILD Jotul 12 ECO in stock in our own warehouse. Availability will depend on the manufacturer ILD by Jotul. Call us or write us a form and we will detail the actual delivery time.

Are there any shipping costs if I buy ILD Jotul 12 ECO at Expochimeneas?

Shipping of ILD Jotul 12 ECO is free to any point in mainland Spain

Shipments to the Balearic Islands are quoted according to the order. The cost of these varies depending on the weight and volume of the material as well as the destination island.

Other destinations (Portugal, France and other destinations in the European Union): consult

Will I be able to track my order?

Once your order leaves our warehouse, we will send you the shipping information so that you can follow up with the agency and confirm the delivery details with them.

The specific delivery time of the order from the moment it leaves our warehouse depends largely on the transport company and the location of the destination. We can track it for you if you request it.